Customer Services
Delivery. We will deliver products to our customers within a 15 mile radius*. Upstate Rehabilitation Products currently services the counties of Albany, Schenectady, Rensselaer, Saratoga, Greene, Columbia, Warren, Washington, Fulton, Montgomery, Herkimer, Otsego, and Schoharie.*on most items
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Evaluation. We will evaluate each of our customers for specialized products and their home for wheelchair accessibility.
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Product.
- Time and labor involved with trial fittings and product sampling
- Labor for warranty repair of defective products
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Labor to build or assemble and test sophisticated mobility equipment
- On-site Repair Technician for walk- in repairs
Education. We provide product and technology training for physicians and therapists
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Billing. Our billing staff will work with you to answer any of your questions, we will rework denied claims and we will bill your primary or secondary payer sources.
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